Skip to content

BA1877: An general error occurred while backing up one or more mailboxes

End of life

Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.

Error code Product Applies to
BA1877 BackupAssist BackupAssist v5.3 to v8

Description

This generic error is produced when attempting to perform a mailbox export to a PST file.

Resolution

This error will always be accompanied by a specific error that is generated in the backup report. Click the Solution link next to that error in the report to be able to resolve both this error and the specific error in the report.

Last updated Created Further assistance
13 May 2016 17th Jun 2009 BackupAssist Support page