BA1886: Mailbox backup cannot proceed as one or more dependencies are missing¶
End of life
Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1886 | BackupAssist | BackupAssist v5.3 and later |
Description¶
This error is thrown when one of the prerequisites for the PST format you're trying to backup to isn't present.
Resolution¶
If you're running an NTBackup job, then follow these steps to check the dependencies that are required:
- Open BackupAssist
- Click on 'Jobs' at the top of the BackupAssist console and select the particular job you need to change from the list provided.
- Click on 'Exchange Servers' down the left hand side.
- Check under 'Mailbox Backup Options' that all necessary components are installed (see below for example).
If you're running an Exchange Mailbox backup job in v7 or v8, follow these steps:
- Open BackupAssist
- Click on Jobs tab, Manage Menu and select the particular job you need to change from the list provided.
- Click on 'Destination' down the left hand side.
- Check under 'Mailbox Backup Options' that all necessary components are installed (see below):
If you're running an Exchange Mailbox backup job in v5 or v6, follow these steps:
- Open BackupAssist
- Click on 'Jobs' at the top of the BackupAssist console and select the particular job you need to change from the list provided.
- Click on 'Destination' down the left hand side.
- Check under 'Mailbox Backup Options' that all necessary components are installed.
| Last updated | Created | Further assistance |
|---|---|---|
| 14th Oct 2014 | 17th Jun 2009 | BackupAssist Support page |