BA1887: Mailbox data exceeded PST size limit - overflowed into a separate file.¶
End of life
Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1887 | BackupAssist | BackupAssist v5.3 to v8.4 |
Description¶
This issue occurs regularly when outputting to ANSI pst files and the 2Gig limit is reached (it may also happen if Unicode pst files go over 20 Gigs).
Another reason for this error is that if the maximum number of messages in a folder has been exceeded. The limits are:
16383 files per folder max in ANSI pst65534 files per folder max in Unicode pst.
Resolution¶
Please change the Grouping method used or exclude more folders in the advanced options
To break down the PST files so that they are not reaching these sizes try an alternate grouping method such as quarterly or monthly.
- Open BackupAssist
- Click on the Jobs tab, Manage menu and select the particular job you need to change from the list provided.
- Click on Exchange Serversdown the left hand side.
- Change 'Grouping Method' to either quarterly or monthly archiving:
| Last updated | Created | Further assistance |
|---|---|---|
| 18th Mar 2015 | 28th Jun 2009 | BackupAssist Support page |