BA1895: Failure configuring Exchange MAPI¶
End of life
Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA1895 | BackupAssist | BackupAssist v5.3 to v9 |
Description¶
This error occurs when Exchange 2007 MAPI is installed, then Outlook is installed on the same machine, which leaves Exchange MAPI in an invalid state.
This is most likely due to an Outlook uninstall causing MAPI configuration to become corrupted.
Resolution¶
To resolve this error un-install Outlook (if currently installed) then upgrade Exchange MAPI from within BackupAssist
The steps to upgrade Exchange MAPI from within BackupAssist are as follows:
- Open BackupAssist
- Select the Jobs tab's Manage Menu, and select the Exchange mailbox backup job you need to change from the list provided.
- Click on Destination down the left hand side.
- Click on the Upgrade button under ANSI for Exchange option.
| Last updated | Created | Further assistance |
|---|---|---|
| 1st Oct 2017 | 19th May 2010 | BackupAssist Support page |