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BA1898: Exbackup process is killed due to inactivity. Backup may not be completed

End of life

Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.

Error code Product Applies to
BA1898 BackupAssist BackupAssist Version 6 or later

Description

This error is caused when Exbackup.exe, the third party component used to perform mailboxes has been inactive until the timeout period is reached.

Resolution

There is a known issue within V6.2.0 which is resolved in V6.2.1 (due out around late March 2011). Make sure you're running the latest version of BackupAssist by downloading it from

https://www.backupassist.com/download.php#top

Last updated Created Further assistance
15th Mar 2011 15th Mar 2011 BackupAssist Support page