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BA1901: Exbackup didn't start because another instance of exbackup was already running

End of life

Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.

Error code Product Applies to
BA1901 BackupAssist BackupAssist v5.3 and later

Description

This error indicates that Exbackup.exe is already running on the system.

Resolution

Check Task Manager (Start > Run > Taskmgr) and look for exbackup.exe under the Processes tab.
If you find exbackup.exe in the list then you can either manually stop the process or wait for it to complete what it's currently doing.

Last updated Created Further assistance
17th Oct 2014 17th Jun 2009 BackupAssist Support page