BA2032: The backup cannot run because there is no valid BackupAssist Desktop subscription¶
| Error code | Product | Applies to |
|---|---|---|
| BA2032 | BackupAssist Desktop | For BackupAssist 10.5.3 and later. |
Description¶
BackupAssist Desktop is licensed by subscription. The backup job could not run because the active license does not have a valid BackupAssist Desktop subscription - for example the subscription has lapsed, or the license in use does not include Desktop cover - so scheduled backups are prevented from running.
Resolution¶
To resolve this issue, do one of the following:
- Purchase a BackupAssist Desktop subscription.
- Activate a BackupAssist Desktop perpetual license.
- Contact BackupAssist Support for assistance - BackupAssist Support page.
| Last updated | Created | Further assistance |
|---|---|---|
| 15th Sep 2026 | 1st June 2020 | BackupAssist Support page |