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BA213: A new or unrecognized tape is inserted

Error code Product Applies to
BA213 BackupAssist BackupAssistV4 All operating systems

Description

The tape that has been inserted into the drive has not been prepared for use within BackupAssist V4.

Resolution

There are 3 possible resolutions for this problem and each is described below.

Resolution 1 - Prepare the tape for backup

To prepare media follow the steps below:

  1. Open BackupAssist.
  2. Select Manage Backup Jobs.
  3. Select the backup job.
  4. Select Edit from the top menu.
  5. Select Prepare Media from the top menu.
  6. Attach the drive you want to be prepared.
  7. Click Prepare on the relevant media name.

Manage : Prepare Media

The media will then be assigned to that media label. For example a disk prepared for the 'Monday' label will be expected by BackupAssist each Monday.

The destination media will be assigned a media label. For example, a removable hard drive prepared with a Monday label will be expected by the backup job each Monday.

Resolution 2 - You don't wish to have BackupAssist manage your media

To stop BackupAssist from tracking which media is being used:

  1. Open BackupAssist.
  2. Select Manage Backup Jobs.
  3. Select the backup job.
  4. Select Edit from the top menu.
  5. Select Destination from the options on the left.
  6. Under the Media Checking section, untick Let BackupAssist keep track of your media.

Destination : Media checking & Media Useage

Resolution 3 - Back up anyway and warn user

To stop BackupAssist from tracking which media is being used:

  1. Open BackupAssist.
  2. Select Manage Backup Jobs.
  3. Select the backup job.
  4. Select Edit from the top menu.
  5. Select Destination from the options on the left.
  6. Under the Media Checking section, next to If new or unrecognized media is inserted select Back up anyway and warn user.

Destination : Media checking & Media Useage

Last updated Created Further assistance
8th June 2017 16th Mar 2007 BackupAssist Support page