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BA219: Cannot restart RSM

End of life

BackupAssist v8 and later don't use NTBackup. This article applies to BackupAssist v7 and earlier, which reached end of life on 30 September 2016 and no longer receive technical support. See Software end of life.

Error code Product Applies to
BA219 BackupAssist BackupAssist v4 onward

Description

This error usually occurs when the RSM service within Windows cannot be re-started successfully.

Resolution

Make sure you've got the administrative permissions to re-start the Removable Storage service under Administrative Tools > Services.

A reboot of the server may also be required to get the RSM service to start correctly.

Last updated Created Further assistance
27th Jul 2009 16th Mar 2007 BackupAssist Support page