BA228: A new or unrecognized RDX cartridge is inserted¶
| Error code | Product | Applies to |
|---|---|---|
| BA228 | BackupAssist | BackupAssist v 5 and later |
Description¶
The RDX cartridge inserted into the drive has not been prepared for use by BackupAssist.
Resolution¶
There are 2 possible resolutions for this problem
Solution 1 - Prepare the RDX cartridge for backup¶
To prepare media follow the steps below:
- Open BackupAssist.
- Select Manage Backup Jobs.
- Select the backup job.
- Select Edit from the top menu.
- Select Prepare Media from the top menu.
- Attach the drive you want to be prepared.
- Click Prepare on the relevant media name.
The media will then be assigned to that media label. For example a disk prepared for the 'Monday' label will be expected by BackupAssist each Monday.
Solution 2 - Do not have BackupAssist manage your media¶
To stop BackupAssist from tracking which media is being used:
- Open BackupAssist.
- Select Manage Backup Jobs.
- Select the backup job.
- Select Edit from the top menu.
- Select Destination from the options on the left.
- Under the Media Checking section, untick Let BackupAssist keep track of your media.
| Last updated | Created | Further assistance |
|---|---|---|
| 8th June 2017 | 16th Mar 2007 | BackupAssist Support page |