BA2505: Unable to parse wbadmin output¶
| Error code | Product | Applies to |
|---|---|---|
| BA2505 | BackupAssist | BackupAssist v4.2 and later |
Description¶
BackupAssist is unable to determine the status of the backup because it cannot understand the output of wbadmin. The backup may or may not have completed successfully.
Resolution¶
Review and update the backup job's settings as follows:
- Open BackupAssist.
- Select Manage Backup Jobs
- Select the backup job.
- Select Edit from the top menu
- Select Imaging Options from the options on the left.
- Set the Windows Version as follows:
- For Windows 10, set it to Windows 10
- For other operating systems, set to Auto detect.
- In the Language section, manually select the language used by the operating system.
Note
BackupAssist Classic runs on Windows Server 2019 from v10.4.5. To learn more, see supported platforms.
| Last updated | Created | Further assistance |
|---|---|---|
| 7th Feb 2018 | 21st Feb 2008 | BackupAssist Support page |