BA2517: System Protection is unable to back up to a disk with 4 KB sectors.¶
| Error code | Product | Applies to |
|---|---|---|
| BA2517 | BackupAssist | BackupAssist 7.2.2 and later |
Description¶
System Protection is unable to back up to a disk with 4 KB sectors.
Physical sector size is 4kb. System Protection detected 4kb logical sector size.
Applies to the following operating systems:
- Windows Server 2008
- Windows SBS 2008
- Windows Vista
- Windows Server 2008 R2
- Windows Server SBS 2011
- Windows 7
Resolution¶
The sector size error may be resolved by updating the device driver. Contact your disk manufacturer to determine if a newer version of the device driver can resolve the 4KB sector problem. If it can resolve the problem, download and install the latest device driver
.
For more information see the Microsoft support policy for 4K sector hard drives in Windows: http://support.microsoft.com/kb/2510009
This article explains specific requirements for Microsoft support by, operating system version, and includes explanations of updates for different version of windows.
| Last updated | Created | Further assistance |
|---|---|---|
| 21st Nov 2013 | 25th Aug 2013 | BackupAssist Support page |