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BA2521: The backup location is unavailable or has been disconnected

Error code Product Applies to
BA2521 BackupAssist BackupAssist v4.2 and later

Description

The backup target is unavailable.

Resolution

If you are backing up to a local device

Check that the device is connected, and the disks are inserted (if required) and appear in Windows Explorer. Additionally check for any hardware faults.

If you are backing up to a NAS

Check that the correct authentication details have been entered into the NAS options.

You should also check that the NAS drivers and firmware are up to date. The drivers and firmware will be available from your NAS vendor.

Last updated Created Further assistance
19th May 2017 21st Feb 2008 BackupAssist Support page