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BA300: The Exchange Mailbox Export Directory does not exist

End of life

Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.

Error code Product Applies to
BA300 BackupAssist BackupAssist v4

Description

The path under Mailbox directory options has been left blank UNC path has been specified that has not been mapped in the remote files tab or a directory has been specified that does not exist.

Resolution

Check the Mailbox directory options

To check if the Exchange mailbox export directory has been configured edit your job and go to the Exchange tab, under the Mailbox directory options check the directory path setting. If this is a standalone Exchange job you will find this option under the Destination tab instead.

If the Directory path is blank

Add or browse to an empty directory.

Last updated Created Further assistance
30th Nov 2015 16th Mar 2007 BackupAssist Support page