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BA311: The backup destination needs to be NTFS/REFS formatted

Error code Product Applies to
BA311 BackupAssist BackupAssist v9 and later

Description

The backup job is trying to back up to a destination that is formatted with a file system that System Protection backups do not support.

Resolution

If your destination drive is not formatted in NTFS or ReFS, then this can cause a conflict with the snapshot process which causes this error to be generated.

Check to make sure that the backup destination is formatted in either the NTFS or ReFS.

To learn how to format volumes in NTFS or ReFS, visit the following links:

For NTFS formatting: http://windows.microsoft.com/en-au/windows/convert-hard-disk-partition-ntfs-format#1TC=windows-7
For ReFS formatting: http://winaero.com/blog/how-to-format-any-drive-in-windows-8-1-with-refs/

Last updated Created Further assistance
27th Jul 2015 24th Jul 2015 BackupAssist Support page