Skip to content

BA415: Burning the disc failed

Error code Product Applies to
BA415 BackupAssist BackupAssist v4 onward

Description

This error occurs when writing the backup file to the CD/DVD/Blu-ray.

Resolution

You can try using the alternate burning component that comes with BackupAssist. To use this follow the steps below:

1. Open BackupAssist
2. Click on 'Jobs' at the top of the BackupAssist console and select the particular job you need to change from the list provided.
3. Click on 'Destination' down the left hand side.
4. Under 'Burner drive options' tick 'Use alternate burning engine' (see screen shot below):

Last updated Created Further assistance
10th Aug 2009 16th Mar 2007 BackupAssist Support page