BA431: Unable to login to FTP server¶
| Error code | Product | Applies to |
|---|---|---|
| BA431 | BackupAssist | BackupAssist v4 |
Description¶
This error occurs when authentication to the FTP server fails when the backup runs.
Resolution¶
Double check the username and password which BackupAssist is using to authenticate with the FTP server.
Try logging into the FTP server using an alternative FTP client such as the native Windows built in client.
| Last updated | Created | Further assistance |
|---|---|---|
| 10th Aug 2009 | 16th Mar 2007 | BackupAssist Support page |