BA4401: Exbackup didn't start - another exbackup instance was already running¶
End of life
Mailbox Protection reached end of life on 28 February 2017 and is not part of BackupAssist v10 and later. This article applies to BackupAssist v9 and earlier, which no longer receive technical support. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA4401 | BackupAssist | BackupAssist v5.3 and later |
Description¶
This error indicates that Exbackup.exe is already running on the system.
Resolution¶
Check Task Manager (Start > Run > Taskmgr) and look for exbackup.exe under the Processes tab.
If you find exbackup.exe in the list then you can either manually stop the process or wait for it to complete what it's currently doing.
| Last updated | Created | Further assistance |
|---|---|---|
| 14th Oct 2014 | 17th Jun 2009 | BackupAssist Support page |