BA51: The backup job has failed to run because BackupAssist does not have an active license.¶
| Error code | Product | Applies to |
|---|---|---|
| BA51 | BackupAssist | BackupAssist v4 |
Description¶
Your backup job has failed to run for one of the following reasons:
- Your free BackupAssist trial period has ended and a license is now required.
- Your new BackupAssist license has not yet been activated.
- Your version of BackupAssist was licensed for a set period of time and needs to be renewed.
Resolution¶
Resolution 1 - Purchase a BackupAssist license
To purchase the license, please visit our BackupAssist purchasing page.
Resolution 2 - Activate your BackupAssist license
- On BackupAssist's top menu, select Help > Licensing
- Enter and activate (or reactivate) your product key using the fields provided.
To learn more about license activation, visit our Customer license activation & deactivation guide.
| Last updated | Created | Further assistance |
|---|---|---|
| 8th June 2017 | 03rd Jul 2007 | BackupAssist Support page |