BA5209: The media cannot be checked¶
| Error code | Product | Applies to |
|---|---|---|
| BA5209 | BackupAssist | BackupAssist v9 and later |
Description¶
The media preparation process for your external HDD media, failed to access the media to determine its suitability for bootable backup creation.
Resolution¶
This may be a temporary Windows issue with the external media.
Check that the media is accessible through Windows Explorer or the drive management console, and then retry the Prepare step.
- If media preparation process still fails, reformat the HDD and try again.
- If media preparation process still fails, the drive is likely unusable for bootable backups.
For more resolutions, see knowledge base article BA235 Cannot find external hard drive
| Last updated | Created | Further assistance |
|---|---|---|
| 3rd Mar 2016 | 24th Jul 2015 | BackupAssist Support page |