BA56: The backup job has failed because there is no active Cloud Backup add-on license.¶
| Error code | Product | Applies to |
|---|---|---|
| BA56 | BackupAssist | BackupAssist - all versions. |
Description¶
There are 2 possible reasons for this message:
- The free trial period for the Cloud Backup add-on has expired.
- Your Cloud Backup add-on license has not yet been activated or become deactivated.
Resolution¶
There are 2 possible resolutions to this problem.
Resolution 1 - Purchase a Cloud Backup add-on license¶
To purchase the Cloud Backup add-on license, please visit our website
Resolution 2 - Activate your Cloud Backup add-on license¶
To activate BackupAssist licenses:
- On the BackupAssist File menu
- Select Help > Licensing
- Enter and activate (or reactivate) your product key using the fields provided.
| Last updated | Created | Further assistance |
|---|---|---|
| 11th April 2017 | 15th Dec 2008 | BackupAssist Support page |