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BA60: There is no active license for the Hyper-V Advanced add-on

Error code Product Applies to
BA60 BackupAssist BackupAssist V5.4 and later

Description

Your Hyper-V Advanced add-on is not active for one of the following reasons:

  • The free trial period for the Hyper-V Advanced add-on has expired.
  • Your Hyper-V Advanced add-on license has not yet been activated.
  • Your Hyper-V Advanced add-on was licensed for a set period of time and needs to be renewed.

Resolution

1. Purchase the Hyper-V Advanced add-on license

To purchase the Hyper-V Advanced add-on license, please visit our website

2. Activate your Hyper-V Advanced add-on license

  • On the BackupAssist file menu, select Help > Licensing
  • Enter and activate (or reactivate) your product key using the fields provided.

For a step-by-step guide to activating a license, review the Licensing section of the in-product Help.

Last updated Created Further assistance
11th April 2017 19th May 2010 BackupAssist Support page