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BA601: A reboot is required after installing the BackupAssist Snapshot Manager

End of life

The Open Files Add-on stopped being sold on 31 December 2013, and technical support for it ended on 30 June 2014. See Software end of life.

Error code Product Applies to
BA601 BackupAssist BackupAssist v4 onward.

Description

This error occurs when you try to use the Advanced Open Files Add-on after installing the component, however haven't performed the necessary re-boot after the install.

Resolution

Re-boot your server and this should resolve this error if you've installed the Advanced Open Files Add-on correctly. Please click here for documentation on the correct installation process.

Last updated Created Further assistance
16th Dec 2015 16th Mar 2007 BackupAssist Support page