BA602: Access has been denied accessing the drive¶
End of life
The Open Files Add-on stopped being sold on 31 December 2013, and technical support for it ended on 30 June 2014. See Software end of life.
| Error code | Product | Applies to |
|---|---|---|
| BA602 | BackupAssist | BackupAssist v4 onward. |
Description¶
This error occurs when the Advanced Open Files Add-on has issues accessing an open file on the source drive.
Resolution¶
Check which file caused the failure and check to see if it's locked by another process with an exclusive lock. If so you may need to stop that process or free the file up so that BackupAssist can back it up correctly.
| Last updated | Created | Further assistance |
|---|---|---|
| 12th Aug 2009 | 16th Mar 2007 | BackupAssist Support page |