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BA623: 7zip encountered errors.

Error code Product Applies to
BA623 BackupAssist BackupAssist v4 onward.

Description

7-zip is a third party compression engine which BackupAssist utilises. There is limited support for errors that occur in 7-zip.

Resolution

Try re-installing 7-zip by downloading it from http://www.7-zip.org/download.html.If re-installing 7-zip doesn't work, then you can try the alternative within BackupAssist called Zip64.

To enable zip64 follow the steps below:

  1. Open BackupAssist
  2. Click on 'Jobs' at the top of the BackupAssist console and select the particular job you need to change from the list provided.
  3. Click on 'NTBackup Options' down the left hand side.
  4. Scroll down to 'Compress Backup File' and change 'Compression Type' to Zip64.
Last updated Created Further assistance
30th Nov 2015 21st Feb 2008 BackupAssist Support page