BA7010: An unexpected error occurred while backing up to the cloud¶
| Error code | Product | Applies to |
|---|---|---|
| BA7010 | BackupAssist | For BackupAssist 10 or later. |
Description¶
You Cloud Backup job encounter an error trying to back up data to the cloud destination.
Resolution¶
There are many possible causes of this error. Below are some possible solutions.
- Check that your internet connection is working.
- Check that you can access the Cloud Backup destination using the cloud provider's web portal.
- Check that the encryption password has not changed, and update the job's Destination settings if it has.
- Check if the cloud destination’s setting have changed and update the job's Destination settings if it has.
To learn more see Cloud Backup
| Last updated | Created | Further assistance |
|---|---|---|
| 24th October 2017 | 24th October 2017 | BackupAssist Support page |