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BA7032: Cloud City Immutability Unlicensed

Immutability requires valid BackupCare subscription.

Error code Product Applies to
BA7032 BackupAssist Classic BackupAssist Classic v15 and later

Description

The Cloud Immutability feature requires a valid BackupCare subscription to be maintained, as well as the Cloud Offsite add-on.

Your subscription has expired, and Cloud Immutability jobs cannot run.

Resolution

Please renew the BackupCare subscription for your BackupAssist product key.

Last updated Created Further assistance
13th Jun 2025 5th Nov 2025 BackupAssist Support page