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BA7034: Cloud City Immutability Old Format Upgrade Not Supported

Both the Cloud container and the job's Immutability configurations are enabled, but the existing cloud objects are in the old (not protected) format. Automatic upgrade is not supported. Please use a new container (or job) in order to use immutability features

Error code Product Applies to
BA7034 BackupAssist Classic BackupAssist Classic v15 and later

Description

If you receive this error, it means that you are using a backup job with Cloud Immutability enabled, however the target bucket/container already contains backups created without using the new Cloud Immutability format, and this is not a supported combination.

The existing bucket/container cannot be upgraded to the Cloud Immutability format.

Resolution

Either disable Cloud Immutability in the job (or revert to using the previous job), or change to use a new container with immutability features enabled at the provider.

See Cloud Immutability for more details on configuring your bucket/container with BackupAssist.

Last updated Created Further assistance
13th Jun 2025 5th Nov 2025 BackupAssist Support page