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BA7037: Cloud City Could Not Aceess Immutable Container

BackupAssist could not verify the Immutability settings for this container due to access denial.

Error code Product Applies to
BA7037 BackupAssist Classic BackupAssist Classic v15 and later

Description

BackupAssist could not verify the Immutability settings for this container due to access denial.

If you receive this error, it means that the access keys used to access the immutable cloud container/bucket does not have the necessary access to access them.

Resolution

In some cloud platforms, application keys created for non-immutable buckets may lack the necessary permissions. To resolve this, enable Immutability in your cloud storage account, generate a new application key, and try again.

See Cloud Immutability for more details on configuring your bucket/container with BackupAssist.

Last updated Created Further assistance
5th Nov 2025 5th Nov 2025 BackupAssist Support page