BA7044: Could not generate the cloud backup catalogue¶
| Error code | Product | Applies to |
|---|---|---|
| BA7044 | BackupAssist | For BackupAssist 15.0.2 or later. |
Description¶
After a Cloud Backup, BackupAssist generates a catalogue of the backed-up files. The catalogue is used to browse and restore individual files and to verify the backup. BA7044 is a warning recorded when the catalogue could not be generated for this run.
The backup data itself was stored in the cloud container; only the catalogue is missing or incomplete, which can limit file-level browsing and restore for this restore point until a subsequent run generates one successfully. It is usually caused by a transient connectivity or provider problem.
Resolution¶
Resolution 1 - Re-run the backup (recommended)¶
Run the job again, or wait for the next scheduled backup; the catalogue is normally generated successfully on the next run. Ensure the machine has a stable connection to the cloud provider.
Resolution 2 - If it persists¶
If BA7044 recurs, generate diagnostics and contact support - BackupAssist Support page.
Note on the backup report¶
The backup report shows: Could not generate catalogue.
| Last updated | Created | Further assistance |
|---|---|---|
| 7th Aug 2026 | 7th Aug 2026 | BackupAssist Support page |