BA714: Could not copy directory attributes¶
| Error code | Product | Applies to |
|---|---|---|
| BA714 | BackupAssist | BackupAssist v5.3.0 and later |
Description¶
This can be due to the NTFS data associated with the files listed in the backup report. BackupAssist may not be able to properly manage the NTFS information on the source or destination system.
Reasons for this may be:
- An exclusive lock placed on these by another process such as anti-virus or Windows UAC, that is active when the backup is running.
- Permissions related, not being able to access the NTFS data correctly.
Resolution¶
To address this issue, please follow the instructions provided in the KB article BA4010 Unable to open NTFS backup streams
| Last updated | Created | Further assistance |
|---|---|---|
| 3rd Mar 2016 | 15th Dec 2008 | BackupAssist Support page |