BA91: The backup job failed because the Cloud Backup add-on license is not available for this product¶
| Error code | Product | Applies to |
|---|---|---|
| BA91 | BackupAssist | For BackupAssist 10 or later. |
Description¶
This error can occur if you have installed BackupAssist Desktop, and are using Cloud Backup features.
The Cloud Backup license expiry warnings begin 15 days before the trial period ends. Once the trial ends, rsync and Cloud Backup jobs will stop working unless you purchase a Cloud Backup license (see Resolution).
Resolution¶
To continue using Cloud Backup after the trial expires, you will need to activate BackupAssist Desktop with Cloud Backup license. Standard BackupAssist Desktop licenses do not support Cloud Backup.
Alternatively, you can purchase a full BackupAssist base license plus the Cloud Backup Add-on, or you can purchase the Cloud Backup Standalone license, which provides Cloud Backup as well as additional server-grade features. See our purchasing page to learn more.
| Last updated | Created | Further assistance |
|---|---|---|
| 11th April 2017 | 6th Mar 2017 | BackupAssist Support page |