How to Request Support

If your support issue isn't covered in our Troubleshooting documentation, please send us your diagnostics by doing the following:

1. Launch BackupAssist and click on the Contact Support link from the bottom left corner of the console.
   
   
   



2. A BackupAssist - Support window will pop up. Click on the Contact Support button.
   
   
   
   


3. Fill in your details and click on the Submit button. The diagnostics will be automatically sent to us.